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NAPA Auto Parts Complaint - Dissatisfied future customer
NAPA Auto Parts Complaint

NAPA Auto Parts Complaint

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Dissatisfied future customer


On Friday, May 31, 2013, at roughly noon Indiana time, I had a serious flat tire on my 29 foot, 4 wheeled pull behind camper/trailer as I was driving through Remington, Indiana. It had been raining all day and as I pulled into the NAPA store on Rt. 24, the weather broke, the rain had stopped, and the parking lot was large. My wife asked the 2 men standing behind the counter if we could use the lot while her husband (me)put the spare on the flat. They said we could.

An hour later, I went into the store to the two same men, behind the counter, and said, "I was so glad that the rain had stopped and your parking lot was large". I'm not sure why each man started to laugh uproariously. I said that it wasn't funny and I could have used a hand. Then I left the store. Depending on how this write up goes, I do not ever intend to shop at a NAPA store and will tell whoever who will listen to my experience.

I am Dan Cole, 407 Magnolia, Heyworth, Illinois. Cell 309-838-5438

When I asked for a business card, I was told that they didn't have any.


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